Setting Up Your New PromoBubble Email

Please refer to the setup instructions that were sent to you in order to setup your new email services.

Video Tutorial: Setup your email in MS Outlook
Video Tutorial: Setup your email in Outlook Express

email setup FAQ

I've followed the setup instructions but I'm getting errors when trying to connect to the server
In the advanced tab, under "more settings" check to make sure that your incoming (POP3) server is set to port 110
and your outgoing (SMTP) server is set to port 2525

The "enter password" box keeps popping up and I can't login to my mailbox via my email application.
When entering your username in Outlook or another email application (including mobil devices) be sure to enter your full username including "@yourdomain.com". For example, if your username is "email" and your domain name is "domain.com", you would enter "email@domain.com" as your username in your email application.

If you still have problems sending mail it may be that your Internet Service Provider requires that you use their SMTP server.
Open your email program and edit the server properties. Change the value of your outgoing SMTP server from smtp.yourdomain.com
to the smtp server name provided by your ISP. You may need to contact your ISP directly for this information.
You may be able to find your ISP's SMTP server name here

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